An AI phone assistant for vacation rentals & hosts
A guest calls about the key box at 10 p.m. A prospect calls about availability while you're at your day job. A portal lead lands at noon and goes cold by two. The assistant catches all of it — confirms a stay, talks someone through the lockbox, logs a maintenance report — and hands you a tidy summary to read when it actually suits you.
Live demo
24/7
Hear it handle your callers
Request a demo call in any of 28 languages and play the awkward customer yourself.
Vyzkoušejte si to naživo
Zdarma a nezávazně
Zadejte své číslo — připravíme vám osobní živou ukázku a asistent vám zavolá. Budete s ním mluvit, jako by už byl vaším asistentem.
Prosíme uveďte mezinárodní předvolbu, např. +420, +421, +49 …
Zcela nezávazně — ozveme se vám pouze proto, abychom domluvili váš zkušební hovor.
01
Sound familiar?
You manage rentals next to a full-time job — calls come at the worst times.
Guests standing at the door with a check-in problem need help now.
Booking portals send inquiries that turn cold if nobody answers fast.
02
A real conversation, handled end to end
This is how it talks to your callers — warm, to the point, and always moving the call toward a result.
Caller“Hi, we're at the apartment but the key box won't open!”
Assistant“I'm sorry about that — let's fix it right away. Could you tell me which apartment you booked, and I'll walk you through it?”
Caller“Seaview 2, we arrived just now.”
Assistant“Thank you! For Seaview 2: press the black cover firmly, then enter 4-8-2-5 and pull down. The box sometimes sticks when it's cold. Did it open?”
Caller“...yes! It's open, we're in. Thank you!”
Assistant“Wonderful — welcome! The Wi-Fi code is on the fridge, and I've texted you the house guide. Enjoy your stay, and call me anytime if you need anything.”
The same call, logged
19:42answered on the first ring
19:42caller's request understood
19:43key-box issue resolved · check-in confirmed
19:43summary + recording in your inbox
Now try it yourself
This is a real AI assistant running a fictional business. Ask prices, book an appointment, be difficult — it answers live.
Seaview Apartments
Live demo · fictional business
03
What it takes off your plate
Solves check-in and house questions with your saved instructions
Answers availability and price requests for your listings
Escalates real problems (heating, water, lock-outs) to you or your handyman
Speaks your international guests' languages
04
Why businesses like yours switch
Win the after-hours bookings
Half of all calls happen when you're closed or busy. Now every one of them becomes a booking or a message — not a lost customer.
Your team works uninterrupted
No more putting down your tools every time it rings. It handles the routine calls; your team stays with the customer in front of them.
Every detail, written down
Summaries, transcripts and recordings of every call. Nothing depends on memory or sticky notes anymore.
Live in minutes, not weeks
Pre-trained for your industry — review the defaults, adjust a few lines, connect your number. Done.
05In depth
What a virtual receptionist does for a short-term rental
Running a vacation rental is a phone business hiding inside a hospitality business. Most of the calls aren't emergencies — they're the same handful of questions, asked at hours you can't always pick up. Here's how an AI answering service fits around the way hosts actually work.
Guests call across time zones — and at the worst hours
An overseas guest books a late flight, lands at midnight, and calls to ask where to park. Another phones at 6 am their time, which is the middle of your night. With self-managed rentals, the phone doesn't respect your calendar — and a missed call at arrival becomes a one-star review about "no support." An AI receptionist picks up every time, in the guest's language, reads back your saved arrival instructions, and only wakes you when something genuinely needs you.
Booking and availability questions, answered before the lead goes cold
A prospect calling to ask "is the cabin free over the long weekend?" is a guest deciding right now — and they'll dial the next listing if no one answers. The assistant fields availability, minimum-stay, pricing-band and pet-policy questions from the details you've given it, captures the dates and contact info, and routes a clean inquiry to you or your channel manager. The call that used to ring out at dinnertime now becomes a booking summary in your inbox.
Check-in, access and the question every host hears at the door
The key box that sticks when it's cold. The Wi-Fi code taped behind the fridge. The bin night, the thermostat that's set to Celsius, the gate that needs a firm pull. These are the calls that come while a guest is literally standing outside your door. Because the assistant holds your written house guide for each property, it can talk a guest through the lock-out, resend the access code by text, and confirm they're inside — without you leaving your own dinner table.
06On the line
What guests can ask it
Real questions this assistant answers on a first call — in your business's words, not a script.
"We're at the apartment but the key box won't open — what's the code?"
"Is the cabin available the weekend of the 14th, and what's the minimum stay?"
"The heating isn't coming on and it's freezing — can someone help tonight?"
"What time is check-out, and can we leave bags after?"
"Where do we park, and do we need a permit for the street?"
"Is the place okay for a dog, and is there a cleaning fee for that?"
07A practical guide
A host's setup guide: putting the assistant to work
Knowing what an AI receptionist does is one thing; getting it running across your listings is another. This is the practical part — what to load in before the first call, how to handle guests in other time zones, which check-in and access questions to script, how to keep several properties straight, and how to tell whether it's actually earning its keep.
- 1
Roll it out one property at a time
Start with your busiest listing, not all of them at once. Write down the things you repeat every week — the exact key-box code and the trick to open it, the Wi-Fi name and password, parking and permit details, bin nights, check-in and check-out times, and the one or two house rules you actually enforce. Hand that to the assistant as the property's notes, then call your own number and run through it as a guest would. Tweak the answers that sound off, add the question you forgot, and only then add your next listing. A week of one property tuned properly beats five rushed ones.
- 2
Set the rules for calls in other time zones
Overseas guests don't call on your schedule, so decide up front what the assistant settles on its own and what is worth a 3 a.m. text to you. A good default: let it handle arrival directions, the key box, Wi-Fi and check-out times around the clock without waking you, and reserve escalation for real trouble — no heat, no water, a lock that won't open, or a guest who can't get in at all. Give it a fallback line for the rare thing it can't answer ("I'll pass this to the host first thing and they'll call you") so a midnight caller never hits a dead end.
- 3
Script the door questions, then keep several properties straight
The calls that come while a guest stands outside are predictable, so write them out: the access steps in order, what to do if the code fails, how to resend it by text, and who to reach if someone is genuinely locked out. With more than one listing, make "which apartment did you book?" the assistant's first question, and label each property's notes clearly so Seaview 2's code never gets read out for the chalet. Once a week, skim the call summaries: look for the same question coming up again — that's a sign to fix a sticky lock or update a note — and count the bookings and after-hours calls it caught for you. That tally, against the missed calls you used to lose, is the real measure of whether it's worth keeping.
Try it on your own number — free
Set it up in minutes, or hear a live demo call first. No credit card.
Other industries