28 languages, automatically

Most phone setups force a choice no business should have to make: pick one language and quietly lose every caller who doesn't speak it. Vunoon removes that trade-off. Your AI phone assistant understands and speaks 28 languages, and it moves between them the way a genuinely multilingual receptionist would — by listening to the person on the line and meeting them where they are.

It starts with the language you choose in setup. That primary language sets the greeting, the default tone, and the words your callers hear first when the line connects. Choose the language most of your customers actually speak, not the one written on your paperwork. This single setting covers the everyday majority of your calls and is the only language decision you ever have to make.

From there, detection happens on its own. The moment a caller answers in another language, the assistant recognizes it from their first words and switches — mid-sentence, without a menu, without asking them to press a number or repeat themselves. A hotel guest can open in English and finish the booking in Japanese; a tradesperson's customer can slip from German into Turkish and never notice a seam. The conversation simply continues in the language the caller is comfortable with, which is exactly when people relax, explain what they need clearly, and follow through on the booking.

This matters most for the calls you'd otherwise lose. A caller who reaches a voice that doesn't speak their language hangs up and tries a competitor. Serving a multilingual customer base used to mean hiring for it or accepting the gaps; here it's built in. Tourist-heavy towns, immigrant neighborhoods, border regions, export-minded firms — the assistant treats every caller as a real prospect rather than a language problem to deflect.

What reaches you stays simple. No matter what language a call was conducted in, the summary, the captured details, and the transcript arrive in your dashboard in YOUR language. You read every interaction at a glance without translating anything yourself, so a polyglot front desk never turns into a polyglot inbox you can't keep up with.

There is nothing extra to configure and nothing extra to pay. All 28 languages are included in every plan, active from your first call. You don't toggle languages on, predict which ones you'll need, or buy add-ons when a new kind of customer starts calling — the full range is simply there, working quietly in the background whenever someone needs it.